We sell digital products (subscriptions, accounts, license keys, files and links). Because digital items are delivered instantly and cannot be returned, please read this policy before buying.

1. When you are eligible for a refund or replacement

• The access details we delivered do not work and we are unable to fix or replace them.
• The product you received is clearly different from what the product page described.
• You were charged but did not receive your order.
• You were charged twice for the same order.

2. When we cannot refund

• You changed your mind after the product was delivered and works as described.
• The problem was caused by you, for example changing the login details, breaking the product's rules, or sharing the access with others.
• The product was already used or activated successfully.

3. How to request help

1. Contact us through the Contact page or WhatsApp within 3 days of your purchase.
2. Send your order number (it starts with JPH-) and a short description or screenshot of the problem.
3. We will first try to fix the problem or send a replacement. If we cannot, we refund the order.

4. How refunds are paid

Refunds are sent back to the original payment method. PayPal refunds usually appear within a few days. Crypto refunds are sent in the same coin to the wallet you paid from, and network fees may be deducted.

5. Warranty period

Where a product has a duration (for example 1 month), we help with access problems during that period unless the product page says otherwise.

Contact

Questions? Contact us or email jeebupremiumetools673@gmail.com.